External Links
Our website may contain links to third-party websites. We are not responsible for the content of these external websites, nor any transactions you may make with these third parties.
Your Security
When we authorise your payment, appropriate validation checks are made to ensure your card is not being used without your consent. By accepting these terms and conditions you give consent that these checks can be made.
Any information provided by you will be treated strictly in accordance with the Data Protection Act 1998.
Publication of Comments
By accepting these terms and conditions you accept that any comments you send to us regarding our customer service or products may be used on our website or in print. This may include the publication of your name and town of residence but not your email address, telephone number or address.
We aim to provide the upmost level of customer service at all times. However, in the unlikely event that you feel unfairly treated then you agree that before you post any negative comments online or in print that you contact us, in writing or by email (info@basicelegance.co.uk) and allow our customer service team 14 days to investigate and resolve/respond to any issues you may have. If you are still not satisfied by our level of service then you should include a copy of the response from our team in the comment to provide other potential customers with a balanced view.
Any publication of negative material that is deemed untrue by ourselves will result in action for libel against the publisher of the comments.
